Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Getting Care

Scheduled Closures

As you plan your upcoming visits to the 325th Medical Group, please note our scheduled closures and Minimal Manning Days.

The clinic will be closed for training every Wednesday from 7:30-9:30 a.m.

Effective Jan. 21, 2026, for the foreseeable future the Pharmacy will be closed all day every Wednesday, for pick-up and activation requests.

Minimal Manning Days

325th Medical Group will be staffed to appropriately meet acute access needs for enrollees. Pharmacy, Laboratory, and Radiology will be closed for walk-in care.

2026 Closures & Minimal Manning Days:

  • Thursday, Jan. 1, 2026 – New Years Day
  • Friday, Jan. 2, 2026 – Minimal Manning Day
  • Monday, Jan. 19, 2026 – Martin Luther King Day
  • Monday, Feb. 16, 2026 – George Washington's Birthday
  • Friday, May 22, 2026 – Minimal Manning Day
  • Monday, May 25, 2026 – Memorial Day
  • Friday, June 19, 2026 – Juneteenth
  • Thursday, July 2, 2026 – Minimal Manning Day
  • Friday, July 3, 2026 – Independence Day (Observed)
  • Friday, Sept. 4, 2026 – Minimal Manning Day
  • Monday, Sept. 7, 2026 – Labor Day
Don't forget to keep your family's information up to date in DEERS!