The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

During this partial government shutdown, the 325th Medical Group remains open and continues to honor scheduled medical and dental appointments. Our patient appointing service is open and we're still taking requests for appointments. We're doing our best to minimize impact on our beneficiaries and their health care. The clinic’s Primary Care and Specialty Care services are fully operational. Ancillary services (pharmacy, laboratory, radiology) also remain operational. As always, safe and high-quality health care remain our priority. Please call (850) 283-2778 to schedule or cancel appointments. For questions about TRICARE during the shutdown, please visit www.tricare.mil/shutdown.

Health Services

TRICARE Operations and Patient Administration (TOPA) Medical Records

TRICARE Operations and Patient Administration Flight, or TOPA, is responsible for outpatient records, benefits counseling, patient travel, release of information, referral management center, Health Insurance Portability and Accountability Act considerations and medical referrals.

Contact Us

Location: Building 1465, Second Floor

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone:

  • Medical Records: 850-283-7676
  • Release of Information: 850-283-7234
  • Patient Travel: 850-283-8587 or 850-283-7931
  • Patient Administration: 850-283-7931 or 850-283-7471
  • Referral Management Center: 850-283-7930, 850-283-7549 or 850-283-7321
  • Health Benefits Advisor: 850-283-7157

Fax: 850-283-7001

Don't forget to keep your family's information up to date in DEERS!