Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Image of Tyndall Air Force Base

About Us

Location: 340 Magnolia Circle, Tyndall Air Force Base, Florida 32403-5612

*Hours may vary by clinic. Please refer to your specific clinic for hours of operation.

The 325th Medical Group, Checkertail Medics, provide comprehensive medical and preventive healthcare to the 325th Fighter Wing’s air dominance training and combat missions and to its associate units.

They provide Trusted Care to over 2,500 enrolled beneficiaries and deliver the highest quality medical services while focusing on disease prevention/management and customer satisfaction. The 325 MDG enables wartime readiness and combat capability and supports both peacetime and Air Force expeditionary medical taskings.

Don't forget to keep your family's information up to date in DEERS!